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Refund Policy

At Features of Beauty, customer satisfaction is our top priority.
If you are not completely satisfied with your purchase, you may return the product within 14 days from the date of purchase, subject to the following conditions:

  • Products must be unused, undamaged, and sealed in their original packaging.

  • Returns must include the original receipt or proof of purchase.

  • Products that are opened, used, or not in their original condition will not be eligible for a refund.

  • Shipping charges are non-refundable.

  • Customers are responsible for return shipping costs unless the product was defective or incorrect.

To initiate a return, please contact our customer service team at [your support email or phone] with your order details.

Once your return is received and inspected, we will process your refund to the original method of payment within 7-10 business days.

Thank you for shopping with Features of Beauty!